Low to Moderate Income Program Management

Complete program administration service

Program design & stand up

Outreach capacity to reach low-to-moderate-income households

Program web presence & customized software portal to administer program

Verify integrity of the program by ensuring customer eligibility

Application review, approval, & payout

Low to Moderate Income Program Management

InClime is dedicated to bringing renewable energy and energy efficiency to low- and moderate-income households. InClime administers programs dedicated to this customer demographic as well as programs which require a certain percentage of the participants are low- or moderate-income customers. In both cases, InClime builds outreach capacity to reach these customers, and uses a variety of methods to verify the integrity of the program by ensuring customer eligibility.

Programs

Clean Heat Rhode Island

The Clean Heat Rhode Island Program offers incentives to homeowners and small-to-mid-size business owners in Rhode Island switching from fossil fuel heating systems to high-efficiency electric heat pumps and heat pump water heaters. The program has an emphasis on families in environmental justice communities, minority-owned businesses, and community organizations. InClime manages the software portal for the program, intaking incentive applications and issuing incentive payments. For more information, please visit cleanheatri.com.

Delaware Green Grant Program

InClime runs the Delaware Green Grant Program on behalf of the Delaware Department of Natural Resources and Environmental Control (DNREC). This statewide program provides grants for solar photovoltaic, solar hot water, wind, and geothermal systems in Delaware for residential, non-residential, and non-profit applicants. InClime took over what was previously a paper and mail based program, creating a custom version of the InClime portal that handles the entire program, from accepting applications to providing customer service and reviewing all submitted applications. This program has been very successful, with the number of applicants doubling each year that InClime has been running the program, despite two significant reductions in grant levels. Stakeholders both in the renewable industry and with DNREC have complimented ease of use, increase in transparency, and improvement in speed of response of the new system. More information about the program can be found on the Delaware Green Grant Program website.

Delaware Solar Loan Program

InClime launched and runs the Delaware Solar Loan Program on behalf of the Delaware Sustainable Energy Utility. This program provides low interest loans for up to 100% of the total eligible project cost to customers located in Delaware. The program was designed to complement the existing Delaware SREC Procurement program the InClime also runs, providing a streamlined and simple loan process devoted solely to solar loans. InClime handles all aspects of this program, initiating, underwriting, and servicing the loans as well as providing marketing, training, and customer service to contractors and customers.

Maryland Clean Energy Advantage Loan Program

InClime administers the Clean Energy Advantage Loan program on behalf of the Maryland Clean Energy Center and the Montgomery County Green Bank. In addition, InClime works closely with six utility companies within the state of Maryland to ensure the requirements of the loan program comply with the utility’s requests. The loan program offers low-cost financing for home energy efficiency projects to Maryland residents within six different service territories. As program administrators, InClime oversees the loan application process, certifies projects deemed eligible by utilities, works closely with the participating lender, and monitors the funds provided by the utilities and Montgomery County Green Bank. Further information about the program can be found at www.cealoan.org.

New Mexico Community Solar Program

The New Mexico Community Solar Program is a state-administered program created to facilitate the development of Community Solar projects with a focus on low-income customers’ participation.

The goal of the New Mexico Community Solar Program is to expand access to solar energy for customers who cannot or choose not to invest in a rooftop solar system. This includes homeowners, renters, community-based organizations, and low-income customers.

Customers may subscribe to a share of a community solar project built in their utility territory. In return, they receive credits on their monthly utility bill for the electricity produced from their portion of the community solar project.

InClime is the Program Administrator and manages the program on behalf of the New Mexico PRC (Public Regulation Commission).

You can learn more about the program by visiting csnewmexico.com

New York Energy Affordability Guarantee Program

InClime developed the application portal and handles income verification services for the New York Energy Affordability Guarantee (EAG) Pilot Program. Through the portal, InClime reviews participant applications and provides customer service to the participants while also working with the NY utilities to receive participant electricity usage data through secure systems. The EAG Program provides bill payment assistance to income-eligible households who have electrified their home heating and hot water systems through NYSERDA’s EmPower+ program. The program ensures that participants pay no more than 6% of their annual household income toward electricity costs. This is a pilot program and funding for the multi-year pilot is provided through a $50 million appropriation in NY’s Fiscal Year 2025 State Budget.